5.0
Overall Satisfaction Rating.
The issues that I have is this. CUSTOMER SERVICE IS A JOKE!! they must be in another country because it takes them at least 24 hours to reply to a ticket and when they Do reply...let's just say they DONT HAVE A DAMNED CLUE how to resolve any issue or question you present. They are so VAGUE with their replys, that you just give up. Example: I was told with a NON ROOTED phone, I would NOT see the keylogger within an app that was installed on the target phone. Well I CAN see ALL keylogs from MESSENGER app but cannot see keylogs from FACEBOOK app at all..I can see all keylogs from play store app searches but cannot see other app keylogs. I can see the FIRST initial internet search in keylogger but after that, I cannot see any other searches or keylogs once inside the internet. I've asked why is it that I was told I would see NO keylogs from apps to begin with but I can see SOME and if I can see SOME, why not ALL?? they cant answer that for some reason. I've asked WHY SOMETIMES "some of the Outgoing SMS from the target phone shows up under the SYSTEM tab instead of the SMS tab? They have never answered that one!! I've also asked why are some of the SMS split up? A few of my target phones SMS are split. Most of the SMS are in ONE thread and it's easy to read entire conversations. But for some reason A FEW of mine are in Seperate tabs. One "Sam" contact tab will show ALL outgoing messages, another "Sam" contact tab will show ALL incoming messages. Again, tech support hasn't a clue NOR does it seem they try to answer. It HONESTLY seems they try to avoid the issue with STUPID responses so you will just give up...which I do...I've gotten to where I dont contact them anymore because its useless. As long as I get the basics...I'm good.
Recommend this Company j
5/5
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Easy to Use/Install jjjjjjjjjjjjj
5/5
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Spy Instantly After purchase
5/5
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Customer Service jjjjjjjjjjjjjj
5/5